Chinese Culture and Community Service Center

5.13.2022 We're Hiring! OCP | Language Access Manager and Korean Translation Specialist

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The Office of Community Partnerships is hiring for the following position (closing date is November 16, 2021):

  • • Langage Access Manager (Community Outreach Manager), Grade 28 IRC54206
  • • Closing date: June 6, 2022
  • • Administrative Specialist III; (Korean Translation Specialist); Grade 23 IRC54204
  • • Closing date: May 23,2022

You must register through Montgomery County iRecruitment before you can apply for a position. You can visit the homepage to register or login if you already have an account.

All questions should be directed to the Montgomery County Office of Human Resources.

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Langage Access Manager (Community Outreach Manager), Grade 28 IRC54206

Job Title, Community Outreach Manager (Language Access Manager); Grade 28

Closing Date:  June 6, 2022

The Office of Community Partnerships within the Community Engagement Cluster is seeking a full-time merit-based Community Outreach Manager (Language Access Manager) to work with a team under the supervision of the Director of the Office of Community Partnerships. 

The areas of responsibility include but are not limited to the following:

  • • Assessing the needs, issues, and concerns of the residents of Montgomery County with special emphasis on limited English     proficient communities.
  • • Facilitating the coordination of government service delivery systems to individuals and organizations in Montgomery  County with emphasis on limited English proficient communities.
  • • Manage the daily operations of Translations Unit to ensure for smooth operations and service delivery including hiring and  managing multilingual staff, overseeing timely delivery of translations to departments, managing computer assisted  translations tool, etc.
  • • Developing and maintaining a close working relationship with County government personnel to ensure enhanced  cooperation and effective working relationships, support systems, and information exchange while helping to build the  cultural competence of County government personnel.
  • • Working with County department representatives and other members of the Office of Community Partnerships team to  facilitate the implementation and compliance requirements related to Limited English Proficiency (LEP) policies and/or  procedures.
  • • Managing the County's Language Access Program to comply with Executive Order 046-10, "Access to Government Services  for Individuals with LEP."
  • • Staffing the county's department liaison Limited English Proficient Liaison meetings.
  • • Preparing written documentation for public speaking engagements for the County Executive, Chief Administrative Officer,  and members of the senior management team.
  • • Provide technical support to agencies with major public contact to develop, implement and update annual Language  Access Plans. 
  • • Participating in community events as a speaker, presenter or guest on behalf of the Office of the Community Partnerships  and the County Executive.
  • • Working with stakeholders to design and implement education and outreach campaigns around Language Access.
  • • Partnering with the staff at the Gilchrist Immigrant Resource Center to help ensure that each major region of the county  has the full range of citizenship, language, computer, job skills and financial literacy classes and programs needed to give  immigrants an opportunity to thrive in our community.
  • • Supporting all departments that offer language access services as needed including training on compliance requirements  and cultural competency.
  • • Responding directly to inquiries from county staff and members of the public on matters related to language access.
  • • Working with stakeholders, internal and external, to disseminate information about the Language Access Program.
  • • Oversee internal and external resources for interpretation and translation including: the multilingual employees' program,  Language Bank and contractors. 

Multilingual applicants are encouraged to apply.  If the candidate selected for this position possesses multilingual skills, he/she will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from their second language to English and vice versa.

For additional information about our exciting benefit offerings and total reward summary, please visit https://www.montgomerycountymd.gov/HR/Recruitment/MCGCareers.html (CLICK ON TOTAL REWARDS)

Additional Employment Information

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHR@montgomerycountymd.gov to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Experience:  Extensive (seven years) professional experience in the area of program management and/or experience related to Limited English Proficient communities.

Education:  Graduation from an accredited college or university with a Bachelor's Degree in Public or Business Administration, or related fields.

Equivalency:  An equivalent combination of experience and education may be substituted.

Preferred Criteria

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas: 

  1. Extensive knowledge of and experience working with Limited English proficient communities.
  2. Experience working with people of diverse racial, ethnic, cultural, and religious backgrounds.
  3. Experience analyzing community problems and developing sound and appropriate recommendations.
  4. Experience working with community groups and other public, private, and faith-based organizations.
  5. Experience implementing management and programmatic policies and strategies.
  6. Experience in collaborative problem-solving and building community partnerships.
  7. Experience providing oral communication (such as giving presentations, speaking to the public in large groups, training, etc.), and written communication (such as reports, proposals, site plans, etc.).

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. This may require submission of a writing sample.

Minimum Salary

77035

Maximum Salary

128483

Currency

USD

Administrative Specialist III; (Korean Translation Specialist); Grade 23 IRC54204

Job Title

Administrative Specialist III; (Korean Translation Specialist); Grade 23

Location

Rockville, MD, US

Organization Name

Community Engagement Cluster/Office of Community Partnerships

Medical Exam

Medical History

Background Investigation

No

Financial Disclosure

No

Job Description

CLOSING DATE: May 23, 2022

The Office of Community Partnerships (OCP) seeks an experienced full- time Korean Translation Specialist (Administrative Specialist III) to join a newly formed Language Access Unit.

The mission of the Language Access Unit is to help make the programs and services of the County Government more accessible to Montgomery County residents who speak a variety of languages. The Translation Specialists will provide written translation of information that is important to County residents into the languages widely spoken in the County. The Translation Specialists must understand regional and cultural differences within the language speaking community as well as be capable of translating information into the language universally and widely understood by the community members in Montgomery County. 　

The Translation Specialists will play an important role in leading the effort to establish written translation standards for the County government and to shape the County's important messages and voice and to ensure the information is effectively carried to the target language speaking community.

The primary responsibilities of these positions are to:

  • • translate and proofread from English to Korean
  • • establish translation standards and style guides in Korean for consistency and quality assurance
  • • provide support to certified multilingual employees
  • • participate in establishing language access policies and procedures for the County government as a member of the unit

Although the Translation Specialist will be primarily translating from English to the target language, they should be capable of providing reverse translations (from the language to English). These positions require a high level of language competency as designated by Interagency Language Roundtable's translation performance level 3+, preferably level 4 or higher (County Advanced Language Certification examination score of 10 or above). 　

This position requires working with a multilingual community. The successful candidate will be required to pass an advanced proficiency Korean/English language examination assessing those skills required for oral and written communication and comprehension. The positions may work in the evening and weekends.

Additional Employment Information

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHRmontgomerycountymd.gov to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Education: Graduation from an accredited college or university with a bachelor's degree.

Experience: Three (3) years of professional administrative experience related to written translation from English to French.

Substitutions: 1. Education for Experience: Additional education will substitute for the required experience on a year-for-year basis. 2. Experience for Education: Additional administrative, business, research and/or clerical experience will substitute for the required education on a year-for year basis.

Preferred Criteria

All applicants who meet minimum qualifications will be respond to assessment questions to determine the extent, relevancy of training, and experience in the following areas:

  1. Experience translating from English to Korean.
  2. Experience understanding a diverse community.
  3. Experience in cross-cultural communications.
  4. Experience using Microsoft Office Suite programs.

Based on the responses to the candidate assessment questions, the top-rated applicants will be invited to participate in a language certification examination (Advanced Level). In order to be considered for an interview for this opening, applicants must receive a passing score of 10 or above. Interviews will then be held. The selected candidates will be required to pass the County's Basic level language examination in addition to the Advanced examination to receive Multilingual Pay Differential. Employees who previously passed the County's language examination at the Advanced level, will need to be recertified with a passing score of 10 or above.

Please visit the County's website to learn more about the Multilingual Certification Program.

Minimum Salary

61189

Maximum Salary

101350

Currency

USD

All questions should be directed to the Montgomery County Office of Human Resources.